Hello
I’m Jim

I am a UX Design Leader

I love solving problems. Whether for your business or for your users, I thrive on defining the goal to achieve and then diving in to think about how to reach that goal. Guiding teams, streamlining a process or designing user flows that delight, I want to create solutions that make life easier and have a true impact on business goals – and all with some fun along the way.

What I do best.

  • Inspire Good Culture

  • Develop Teams and Leaders

  • Improve the UX Process

  • Innovate the Product

  • Advocate for Visual Design

My Skills

UX

UX Strategy, UX Research, Wireframing, Prototyping, UI and Visual Design, User Testing, AI, Email Design, Design Systems

Software

Figma, Sketch, Invision, Adobe Creative Suite, Axure, Microsoft Office, Litmus, ChatGPT

Coding

XHTML, CSS, CSS3, HTML 5, Email coding

How I got here.

Steps that shaped my UX career path
Download my resume.

1980’s

Batchelor of Fine Arts

University of New Hampshire
Painting

Where my love of art and design started.

1990’s

Master of Fine Arts

University of Wisconsin-Madison
Painting

Lots of painting and thinking about contemporary art. Surprisingly helpful when solving design problems.

1994-1998

Graphic Designer/Struggling Artist

Chicago, IL

Graphic Artist by day at Klein Tools. Aspiring artist at night.

1998-2008

Senior/Lead Print Designer

Houghton Mifflin Publishing
Boston, MA

I designed print textbooks for high school students, lots of focus testing, lots of math equations.

2011

Certification - Advanced Web Design

Boston University - Center for Digital Imaging Arts (CDIA)
Boston, MA

I made the switch to Digital! Learned how to code a website.

2012

Sr. Interaction Designer

CAST (Center for Applied Special Technology)
Wakefield, MA

I was doing UX before there was a name for it. Designed and tested an app to help kids write essays.

2012-2021

Sr. UX & UI Designer

CVS Health
Boston, MA

I started in the early days of the UX team at CVS. I cut my UX chops working on a Digital Circular and a site that sold Medicare plans, along with many projects improving the Pharmacy refill flow for customers.

2013

CUA - Certified Usability Analyst

HFI - Human Factors International

I am a legit UXer!
Learn more about this HFI UX training.

2021-2024

Sr. Manager, UX Strategy & Design

CVS Health
Boston, MA

Using all my experience to build and manage teams that do awesome UX work while still having fun. Led a white-label site project and streamlined our email process.

Portfolio

Where UX magic solves problems and delivers impactful business results.